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Hema HX-1 Navigator Support

Find answers to your questions using our online support resources for the Hema HX-1 Navigator.

Important Information

Find Answers to Your Questions

Our dedicated Knowledgebase contains answers to common questions in relation to the Hema HX-1 Navigator.

Download User Manuals

View and download a PDF version of the Hema HX-1 Navigator user guide to help you plan, navigate and share your adventures.

Quick Help

HX-1 Navigator Overview (Video)

Online Support

If you can't find a solution to your problem in our online how-to manuals, you can get online help by submitting a ticket to our dedicated Tech Support team.

Get online tech support

Return Information

Before sending your Hema Navigator to Hema Maps:

  • A Return Authority number from Hema Technical Support is required before sending your Navigator to Hema.
  • When you submit a ticket, you will be automatically registered in our eSupport system and will receive an email with your account details and Return Authority number.
  • Always have your Ticket or Return Authority Number handy when contacting the Support Team.
  • All warranty related issues should be addressed by the place of purchase. Where practical, you must return the Navigator to the place of purchase.

Still Need Some Help?

If you've exhausted all the avenues above and still can't get what you need.

 Call our Brisbane head office on (07) 3340 0000 between 09:00am and 3:00pm Mon-Fri AEST (UTC+10). 


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