Hema Nav Software - Premium Upgrade Pack

I'm having a lot of trouble working around the upgrade to my HX2
Would like to give a 5 star but can't atm
Can one of your tech guys please give me a call [****] to help me out
Regards graham

Another disaster from hema. Received the unit back after premium upgrade, As per usual, software is only half developed. unit can not access stored waypoints that have been saved over the last 7 years with hema. Didn't even get to use the unit before it requested an update before being used. updated the unit, then it continually requested i download an update for New Zealand, which i did, numerous times. Now the update screen goes to a blank page, in turn, the unit will not open the navigation page, The hemaX2 is now unusable, pretty well how it has been since i bought it when it was first released. Hema will not respond to any questions through their support portal. Hema can not supply a functioning GPS unit, but continually request more money from there loyal customers.

Another disaster from hema. Received the unit back after premium upgrade, As per usual, software is only half developed. unit can not access stored waypoints that have been saved over the last 7 years with hema. Didn't even get to use the unit before it requested an update before being used. updated the unit, then it continually requested i download an update for New Zealand, which i did, numerous times. Now the update screen goes to a blank page, in turn, the unit will not open the navigation page, The hemaX2 is now unusable, pretty well how it has been since i bought it when it was first released. Hema will not respond to any questions through their support portal. Hema can not supply a functioning GPS unit, but continually request more money from there loyal customers.

Disappointing product experience – would not recommend

Required updates can only be done by sending the unit back to Hema, which is incredibly inconvenient—especially when you need the device ready to go.

This design choice shows a lack of user focus and practicality.

I’ve now decided to switch to Garmin instead.

Based on this experience, I would not recommend any of Hema’s products.

Hema Nav Software - Premium Upgrade Pack